Privacy Policy

Goundies candles respects your privacy and wants you to feel comfortable using our website. This policy outlines how we handle any personally-identifiable data collected. Please also review our Terms of Use.

Information We Collect
We collect only the minimum necessary personal data required to deliver a smooth customer experience:

Contact Details: Collected during account registration. Includes name, email address, mailing address and phone number. Displayed internally only to serve orders.
Server Logs: Our servers automatically log generic traffic data including IP addresses, access timestamps, and cookies to monitor website performance.
Cookies: "Cookies" linked to your browser session enable shopping cart continuity and enhance site interactivity. They do not collect personal data.
How We Use Data
The contact details submitted at registration are used exclusively to process, fulfill, and support customer orders. We never intentionally display provided personal information publicly on our website without your permission. We utilize site traffic analytics from server logs strictly for internal performance monitoring and enhancement. No individuals are tracked or identified.

Data Security
We have implemented robust digital security safeguards compliant with industry best practices to protect submitted customer data, including SSL encryption, software updates, firewalls, and restricted staff access. However, no company can guarantee complete data security against all potential criminal infiltrations. We pledge to immediately address any breach identified with transparency and comply with all applicable regulations.

Your Rights and Choices
You retain full control over data sharing. Registration requires providing only email, address, and phone to complete purchases. Additional information is optional.

You can also access and edit registered account information anytime within your profile dashboard.

Policy Updates
We may occasionally update this privacy policy as regulations and our practices evolve. We will notify all customers of significant changes through website announcements and/or email to the address associated with your registered account.

Please feel free to contact us at goundiej@goundiescandles.com with any privacy-related questions or concerns.